Scope of this policy
This Privacy Policy applies to information handled through the NRPN website, nextlevelnrpn.com, and in connection with enquiries, registrations and participation in NRPN experiences.
In this policy, “NRPN”, “we”, “us” and “our” refer to NRPN. By using the website, you acknowledge the practices described in this Privacy Policy.
Information we collect
Depending on how you interact with NRPN, we may receive or process:
- Contact information such as your name, email address and phone number when you provide it to us.
- Registration or booking information connected with an NRPN event or experience.
- Transaction-related information provided to us by a payment service provider, such as payment status, transaction reference and limited billing details.
- Communications you send to us, including enquiries, feedback or support requests.
- Technical information generated when you use the website, such as IP address, browser type, device information, referring pages and general usage data where such technologies are enabled.
Please do not send sensitive personal information unless it is genuinely required for your interaction with us.
How we use information
We may use information for purposes including:
- Processing and administering registrations, bookings and participation.
- Responding to enquiries and communicating important event information.
- Confirming payment or registration status.
- Operating, maintaining, securing and improving the website and NRPN experience.
- Preventing misuse, fraud or security incidents.
- Maintaining business, accounting and compliance records where required.
- Sending promotional or event-related communications where permitted and, where required, with your consent.
Payments and third-party payment services
NRPN may use third-party payment providers to process event payments. When you choose to pay, you may be redirected to a payment provider’s hosted page. Payment card, bank or UPI credentials entered on that provider’s page are handled by that provider under its own terms and privacy practices.
NRPN may receive limited information necessary to confirm or reconcile a transaction, such as the payment status, amount, transaction identifier and information associated with the booking. We recommend reviewing the payment provider’s privacy policy before submitting payment information.
Data retention
We aim to keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including event administration, customer support, recordkeeping, dispute resolution, fraud prevention and applicable legal, tax or accounting requirements.
Retention periods can vary depending on the type of information and the reason it is being held.
Security
We use reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, loss, misuse or alteration.
No internet transmission or electronic storage method can be guaranteed to be completely secure. You should also take reasonable steps to protect your own devices and account or payment information.
Your choices and rights
Depending on the law that applies to you, you may have rights relating to your personal information, which may include requesting access, correction, deletion, restriction or withdrawal of consent.
You may also opt out of promotional communications by using the unsubscribe mechanism provided in a message, where available, or by contacting us. Administrative messages that are necessary for a booking or transaction may still be sent.
We may need to verify your identity before acting on certain privacy requests, and some requests may be subject to lawful limitations or record-retention requirements.
Children’s privacy
The website and NRPN business experiences are not intended for children. We do not knowingly seek to collect personal information from children through the website. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
External links and services
The website may link to third-party websites or services. Their handling of information is governed by their own privacy policies and terms. NRPN is not responsible for the privacy practices of third-party websites or services that we do not control.
Changes to this policy
We may update this Privacy Policy to reflect changes to our website, services, technology, legal obligations or information-handling practices. The effective date shown at the top of this page will be updated when the policy changes.
We encourage you to review this page periodically for the latest version.